This activity has been approved for 1.0 AOA Category 1-A credits. 

Duration: 60 minutes
Speaker: Joan Naidorf, DO
Cost: $60 AOA Members | $85 Non-Members | $20 Students/Residents
(email physicianservices@osteopathic.org for discount code)

Every physician, nurse, EMT, respiratory therapist, and clinician of every specialty has mused about how much better their workplace would be if they did not have to deal with difficult patients or demanding families. What a delightful fantasy!

Join board-certified emergency physician and author of Changing How We Think About Difficult Patients, Joan Naidorf, DO, as she introduces a novel strategy for these challenging interactions. It's not about what they do; it's about what we think.

All it takes is a subtle shift in our thinking to make a difference. Register now to learn how you can change the way you think about difficult patients.

Post-test available until: December 31, 2025 at 11:59 PM CT