1.0 AOA Category 2-A credit

Speaker: Jeff Segal MD, JD
Cost: $60 AOA Members | $85 Non-Members | $20 Students/Residents
(Email physicianservices@osteopathic.org for discount code)
Post-test available until: December 31, 2026 at 11:59 PM CT

Sometimes, the %$#^ hits the fan. As hard as we try to screen patients well, no one’s processes are perfect. Mismanaged expectations can create post-procedure headaches. And even when you set expectations properly, other issues, sometimes psychiatric, may blossom into full view on post-treatment visit number one. We’ll discuss how to prevent conflict before it starts; and how to manage it when it occurs. We‘ll walk through “war stories” and how we solved them. We’ll address lawsuits, Board complaints, and doctors who went to prison.